Frequently Asked Questions

Here are some of our most frequently asked questions. If you can not find the answer to your questions, please send us a message.

We recommend starting your dress shopping about 10–12 months before your wedding day to ensure you have the widest selection of options available!

Yes. We ask that you visit us by appointment so that our talented stylists may provide you with an intimate, personalized experience while helping you find the perfect wedding dress for your special day.

As a small boutique, we ask that you limit your party to 4 guests, ages 12 and older. If you'd like to bring additional guests to your shopping experience, we offer a few upgraded appointment options to accommodate your group!

Our bridal gowns range from size 4 to size 32.

We require 65% down. We accept cash, Apple Pay, Afterpay, Visa, American Express, Master Card, and Discover. Please note we do not accept checks.

Poffie Girls does not provide or offer bridal gown alterations. Please be aware that bridal and formal wear are never custom fit; therefore, alterations will be needed to ensure a perfect fit. Alteration fees are not included in the price of the gown and Poffie Girls is NOT responsible for alterations. We recommend you use a seamstress on our “past customer favorites” list or using a local professional bridal seamstress. Click here to view our alteration recommendations.

All sales are final and cannot be canceled, returned, or exchanged and no refunds or store credits can be given on your purchase. This does still apply if the event is canceled. This is the same policy that most bridal salons use.